Most of the CSOs I met ask \u201cHow can I come to know that my CCTV is not working?!\u201d <\/strong>Wherever I go and whomever I meet regarding security, one of the very first questions I get is \u201cHow can I come to know that my CCTV is not working?!\u201d<\/span>Just one incident and everything is questioned.<\/strong>  Frustration is evident when an incident happens and there is no camera footage! Murphy\u2019s law raises its ugly head one time too many.<\/p>\n

Being in the field of Security, I emphasize with Security officers.  I have seen them working in close quarters and their job is incredibly difficult.  Requires a tough disciplined life with being alert and on call 24\/7.  Not easy at all.<\/p>\n

Depending on a guard to report a camera not working has failed.  It just does not happen.<\/p>\n

Now, there is technology that has come to the rescue of CSOs.  Most OEMs or 3rd party surveillance vendors can give you technology or service that will alert you when a camera goes down or a DVR\/NVR stops recording.  This is generically called as \u2018Health Check-Up\u2019.  This is critical and every CSO must ensure that their organizations have it.<\/p>\n

Most OEMs have email alert from DVR\/NVR that I did not find to be user friendly.  Email alerts get lost in the many emails you get.<\/p>\n

With some OEM there is software that connects to all cameras and DVRs to regularly check the health of the equipment.   I know that #hikvision has a lovely software that does that and we use that with our own software that is enabled with a Mobile APP.  Mobile APP enabled detailed alerts are the best.<\/p>\n

Talk to your vendors, there are more than one solution out there with probably every OEM.  If not, time to change OEMs ?<\/p>\n

I am providing you with a start. Many different solutions are available.<\/p>\n

Use the comment line below to ask me a question and I\u2019ll try to find an answer for you.<\/p>\n

CSOs, Security Vendors, CCTV providers, Service providers, surveillance experts, experts from security industry, please feel free to add your comments, your experiences, and your ideas to help the community.<\/p>\n

Watch this space for the next in the series of common questions on frustrating problem.<\/p>\n","protected":false},"excerpt":{"rendered":"

Most of the CSOs I met ask \u201cHow can I come to know that my CCTV is not working?!\u201d<\/p>\n","protected":false},"author":1,"featured_media":3598,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[61,64,66,63,65,67,62],"yoast_head":"\n