Being in the field of Security, I emphasize with Security officers.  I have seen them working in close quarters and their job is incredibly difficult.  Requires a tough disciplined life with being alert and on call 24/7.  Not easy at all.

Depending on a guard to report a camera not working has failed.  It just does not happen.

Now, there is technology that has come to the rescue of CSOs.  Most OEMs or 3rd party surveillance vendors can give you technology or service that will alert you when a camera goes down or a DVR/NVR stops recording.  This is generically called as ‘Health Check-Up’.  This is critical and every CSO must ensure that their organizations have it.

Most OEMs have email alert from DVR/NVR that I did not find to be user friendly.  Email alerts get lost in the many emails you get.

With some OEM there is software that connects to all cameras and DVRs to regularly check the health of the equipment.   I know that #hikvision has a lovely software that does that and we use that with our own software that is enabled with a Mobile APP.  Mobile APP enabled detailed alerts are the best.

Talk to your vendors, there are more than one solution out there with probably every OEM.  If not, time to change OEMs ?

I am providing you with a start. Many different solutions are available.

Use the comment line below to ask me a question and I’ll try to find an answer for you.

CSOs, Security Vendors, CCTV providers, Service providers, surveillance experts, experts from security industry, please feel free to add your comments, your experiences, and your ideas to help the community.

Watch this space for the next in the series of common questions on frustrating problem.

The post One Incident where you don’t get footage, you are blamed! appeared first on Securens.

The first experiment – A ‘Region of Interest’ based Perimeter Intrusion detection system.

The vendor said the ‘Region of Interest’ based detection would detect any intruder and would send an alert to our monitoring Centre for further action. We were excited, and, we deployed it for testing.

Result – A Failure: 60% false calls due to all sorts of environment reasons from changing lights to moving leaves. Our monitoring center was flooded by false alerts. This was not tenable. (Unfortunately most installations are these)

The Second experiment – A Video analytics based NVR that detects human before it sends alerts.

The ‘aha’ moment. A Video analytics based NVR that detects human before it sends alerts made sense. False calls would reduce and we would get only true alerts. We were excited, and, we deployed it for testing.

Result – A Failure: Alas, 30% false calls of all sorts due to basic algorithm that was not accurate. Our monitoring center again rejected this solution. This was also not tenable. (Quite expensive but did not deliver the expected results)

The Final experiment – A homegrown Video analytics based edge device that accurately detects humans.

The truth dawned that there is no such camera systems that is both economical and accurate in detecting humans. We spent months to perfect our human detection system based on edge analytics with long days of machine learning.

Result – A SUCCESS: Finally, less than 10% false calls! Zero false negatives! Our monitoring center was delighted. (Accurate solution with financial viability)

Then, Along came the spider: During this final experiment, a spider decides to make its home on the camera lens. And, lo behold camera just focused on the spider! And then nothing, absolutely nothing works! ? We then devised a camera housing with a wiper that will regularly and automatically wipe it every 4 hours in areas prone to spiders.

This final very successful solution is now implemented in many sites across India.

If you want to know more of how you can implement this highly successful Perimeter Intrusion Detection System, please write to us at sales.factories@securens.in or call us at +91-22- 61799400. We may have already solved it for others. We will schedule a short 10-minute call with our experts and/or schedule a visit for discussions.

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